PETALING JAYA: CIMB Financial institution Bhd has been named “Greatest Retail Financial institution in Malaysia” on the Alpha Southeast Asia’s 18th Greatest Monetary Establishments Awards 2024.
The award recognises CIMB’s long-standing management in retail banking, led by its deal with steady digital expansions, which resulted within the financial institution delivering higher price efficiencies, total enterprise efficiency and best-in-class buyer worth propositions to fulfill evolving buyer wants.
Alpha Southeast Asia CEO Siddiq Bazarwala mentioned “We’re delighted to announce CIMB because the ‘Greatest Retail Financial institution’ in Malaysia on this yr’s awards programme, which recognises CIMB’s deal with offering customer-focused options and advancing digital innovation, resulting in improved buyer satisfaction, price effectivity, and productiveness.
“Alpha Southeast Asia congratulates CIMB for his or her achievement and their continued dedication to offering excellent banking providers as a number one monetary establishment in Malaysia.”
CIMB Group shopper and digital banking CEO Effendy Shahul Hamid mentioned, “We take consolation that our mid to long-term innovation efforts in addressing our buyer wants are translating into enhanced banking experiences. This pushes us to stay dedicated to that journey and prioritise a value-based customer-driven lens in every thing we do.”
In the meantime, TNG eWallet was recognised because the “Greatest e-Pockets in Malaysia” for the third consecutive yr. TNG eWallet is operated by TNG Digital Sdn Bhd, a subsidiary of Contact ‘N’ Go Sdn Bhd, which is wholly owned by CIMB Group Holdings Bhd.
Dominating the Malaysian market with greater than 21 million verified customers, TNG eWallet gives its customers entry to a variety of monetary providers with its built-in monetary platform that allows seamless funds with the nation’s largest loyalty programme.
In its 18th yr, Alpha Southeast Asia’s Annual Greatest Monetary Establishment Awards evaluated the resilience and efficiency of greater than 112 banks, brokers and monetary establishments in response to dynamic market shifts and the rise in adoption of fintech by retail, company, and institutional traders.